This Privacy Policy explains how Bloom Studio handles personal data when you use the website, contact us, or request florist workshop services for weddings and events.
This summary highlights how to navigate the information provided in this policy.
We may collect contact details, event and order information, consultation notes, payment-related records, communication content, and website usage data. Where relevant, we also process details needed to prepare quotes, confirm dates, arrange delivery, and complete on-site setup.
We receive data when you submit an inquiry, request a consultation, place an order, make a payment, or communicate with us about a wedding or event project. We also collect limited technical information automatically through the website, such as device and browser data, log records, and cookie-related identifiers.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. These tools help us maintain security, improve performance, and review page activity in a limited way.
You may manage cookies through your browser controls and, where available, through on-site preference tools. If cookies are disabled, some parts of the website may not function as intended.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. You may also object to processing in some situations and ask about the basis on which your data is handled.
To protect privacy, we may ask for information needed to verify your identity before acting on a request. We will review the request and respond within a reasonable period under applicable law, taking into account the complexity of the matter and any legal exceptions.
We retain personal data for the period needed to manage inquiries, quotations, bookings, payments, service delivery, and follow-up communication. Some records may be kept longer where required for accounting, dispute handling, or other legal obligations, after which they are deleted or anonymized.
When this policy is updated, the revised version will apply from the stated effective date. If a change materially affects how we handle personal data, we will take reasonable steps to make the update visible on the website or through another suitable notice method.
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate floral design details, manage delivery and on-site setup, process payments, maintain records, improve website performance, and meet legal or accounting requirements.
We may share personal data with payment processors, website hosting or technical support providers, communication tools, and other operational partners that assist with inquiries, bookings, payments, recordkeeping, or site maintenance. These parties are expected to use the data only for the services they provide to us.
We may disclose personal data to public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, or address fraud, security, or similar concerns.
